~85% assembled out of the box — a few parts always need final assembly.
Before your first ride
Bicycle assembly service
Every bike we sell ships about 85% assembled. Here's what that means, and how to make sure the rest gets done safely.
Professional assembly is strongly recommended — it protects you and your warranty.
Professional service adds a few days to your dispatch time.
Priced by bike type — complexity varies, see the table below.
Why professional assembly matters
Having a skilled mechanic build and check your bike protects you two ways: they take responsibility for handing over a bike that's correctly assembled and safe to ride, and it removes any question later about whether a problem came from your own setup. If you assemble it yourself and something goes wrong down the line, the manufacturer can reasonably treat that as improper setup — and decline the warranty claim.
Reporting damage or faulty parts
If your bicycle arrives damaged or with a part that is not working properly, please contact us within 2 days of delivery so we can investigate promptly.
To help us assess your claim, please provide:
- Photos of the original packaging, inside and outside
- Clear photos or videos showing the damage or issue
- The bicycle’s frame number
Missing information may delay the assessment of your claim. This reporting timeframe does not affect your statutory consumer rights.
What the professional service checks
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Inspection & quality control — Every component checked on unpacking, and any transport damage documented before assembly begins.
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Transmission adjustment — Derailleur hanger alignment checked and the full groupset tuned for precise, quiet shifting.
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Brake tuning* — Calipers aligned, discs centered, pads adjusted; hydraulic systems bled where needed.
-
Torque control — Cranks, stem, handlebars, seat post, wheels and structural bolts checked with a torque wrench to spec.
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Steering & suspension — Steering play checked; preload, rebound and compression set for the rider's weight.
-
Electronics & eBikes — Di2/AXS synced with firmware updates and shift-limit adjustments; eBike displays and battery status checked.
*Not possible on some models — for example road bikes with a unibody stem/handlebar, which need the rider present for a precise fit.
What ships disassembled
Whichever option you pick, these parts always travel separately for safe transport: handlebars, saddle & seat post, front wheel, pedals, front mudguard, and any other loose accessories.
Pricing by bike type
| Bike type | Pre-Assembly Check | Full Assembly |
|---|---|---|
| Kids bicycles (non-electric) | €30 | €45 |
| BMX | €30 | €45 |
| Single speed | €45 | €60 |
| City bikes | €45–60 | €60–80 |
| Cargo bikes | €60–100 | €120–300 |
| Performance bikes | €60–100 | €120–300 |
| Mountain bikes | €60–100 | €120–300 |
| E-bikes | €60–100 | €100–200 |
Bikes with a lot of additional accessories may cost more to prepare. Exact pricing for your model is confirmed at checkout.
Liability & warranty notes
What we're not responsible for
Simple Bike Store isn't liable for material, personal, or third-party damage arising from: incorrect assembly or adjustment carried out by the customer or an unauthorized third party; riding the bike without the necessary tune-up; or unauthorized changes to safety components like brakes, steering, or the transmission.
Assembling the bike yourself in a way that looks improper can also count against you for the legal warranty and your right of withdrawal — worth keeping in mind if you might want to return it.
Some manufacturers publish their own assembly and technical documentation, which can help if you choose to self-assemble.
